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Emergency Response Plan

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Intruder, Suspicious Person, Hostage Taker, or Disturbance

Intruder, Suspicious Person, or Hostage Taker

  1. If you are aware of a hostage situation, call 911 immediately. Be prepared to provide the individual’s features, clothing, vehicle, where he/she is located in the building, whether he/she is carrying a weapon or package, etc.
  2. Call Campus Safety at 3911 if using a Viterbo phone; 608-796-3911 or 608-780-1582 if using a non-Viterbo phone.
  3. If you choose to approach an intruder or suspicious person, ask someone to join you. Politely greet the intruder and identify yourself. If the purpose of their visit is not legitimate, ask the intruder to leave.
  4. If you are taken hostage, follow the instructions of the hostage taker. Remain calm. Treat the hostage taker with respect. Ask permission to speak, do not argue or make suggestions.

Civil Disturbance or Riot

  1. Call 911. Provide the address, location and all possible details to dispatcher.
  2. Call Campus Safety at 3911 if ­using a Viterbo phone; 608-796-3911 or ­608-780-1582 if using from a non-Viterbo phone.
  3. Do not become involved in the situation.
  4. In the event of a civil disturbance, ­Viterbo administration may cancel or ­delay classes/activities; remove, contain or ­isolate ­disruptive persons; request police ­intervention; lock buildings for safety; etc.