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ARC - Frequently Asked Questions

ARC - Frequently Asked Questions

Click here for FAQs about tutoring.

Click here for FAQs about test proctoring.

Additional Questions? Please contact the ARC at arc@viterbo.edu or 608-796-3190.
 

Where is the ARC located? 332 Murphy Center
When is the ARC open? Monday-Thursday 7 a.m. to 7 p.m. and Fridays 7 a.m. to 5 p.m.
Who uses the Academic Resource Center (ARC)? On average, 95% of Viterbo undergraduate students and 70% of all students
What services does the ARC offer? Tutoring, workshops, test proctoring, developmental classes, advising, study strategies assistance, and accommodations
Do the ARC services cost anything? There is no additional cost for Viterbo students.
Am I able to access services if I am an off-campus or online Viterbo student? Yes. Please see Online Resources and Services for more information.
Why do students use the ARC? Some of the more common reasons are
i. because students want to strengthen their knowledge in a subject area;
ii. because students want to be supported in their pursuit of a college education;
iii. because the staff are friendly and want to see students succeed;
iv. because the staff can help provide or connect students with the assistance they need.
What do I do if I am a student with a documented disability?

Meet with Jane Eddy to submit your documentation and arrange your accommodations. You can reach Jane at jleddy@viterbo.edu, 608-796-3190 or 608-796-3194.

What if I have a temporary disability? If you are diagnosed with a temporary disability and are in need of extra academic support or need temporary accessible parking see Jane Eddy in Murphy Center 332 or email her at jleddy@viterbo.edu.
TUTORING  
In which classes can I receive tutoring? All Viterbo courses
How is tutoring offered?

i. In small group, supplemental instruction (SI), individual, or drop-in formats
ii. Undergraduate writing tutoring can be scheduled using Genbook or by calling the ARC front desk, 608-796-3190. See Undergraduate Writing Assistance or Writing Assistance – Frequently Asked Questions for more information.
iii. Graduate writing tutoring is offered primarily online. Students should complete the Graduate Writing Assistance form. For questions, email gradwriting@viterbo.edu.

How do I request a tutor? i. Visit the Academic Resource Center and complete a tutoring request form.
ii. Supplemental instruction and drop-in tutoring times are advertised each semester and do not require prior sign up. Visit the tutoring page for more details.
When is tutoring offered? i. Supplemental instruction and drop-in times are announced each semester and offered at a variety of times. See the tutoring page for more details.
ii. Small group tutoring times are arranged based on your indicated availability on the tutoring request form.
iii. Writing tutoring is offered by appointment using Genbook.
Who are the tutors? The ARC uses student tutors and staff tutors. Student tutors have been recommended by the course faculty and have achieved a B or better in the course in which they are tutoring.
How do I become a tutor? Are tutors paid? i. Student tutors will need to have achieved a B or better in any course they wish to tutor, be recommended by faculty, and attend tutor training.
ii. Tutors are paid.
iii. For more information, please contact Jane Eddy, director of the ARC, jleddy@viterbo.edu, 608-796-3190 or 608-796-3194.
TEST PROCTORING  
Who may take a test in the ARC? i. Any Viterbo student may take a test in the ARC with prior approval from their instructor.
ii. Students without a diagnosis are asked to test during test-taking hours and will be seated within the ARC.
iii. Students with a diagnosed disability need to meet with Jane Eddy to arrange the necessary accommodations.
What are the test taking hours? i. Exams will be proctored Monday – Thursday, 7 a.m.- 7 p.m. or Fridays 7 a.m. – 4 p.m.
How do I arrange to take a test in the ARC? Check with your instructor for approval to take your test in the ARC. Once your instructor has sent your exam to the ARC, you may then take the exam during the testing hours.

 

ARC - Frequently Asked Questions

ARC - Frequently Asked Questions

Click here for FAQs about tutoring.

Click here for FAQs about test proctoring.

Additional Questions? Please contact the ARC at arc@viterbo.edu or 608-796-3190.
 

Where is the ARC located? 332 Murphy Center
When is the ARC open? Monday-Thursday 7 a.m. to 7 p.m. and Fridays 7 a.m. to 5 p.m.
Who uses the Academic Resource Center (ARC)? On average, 95% of Viterbo undergraduate students and 70% of all students
What services does the ARC offer? Tutoring, workshops, test proctoring, developmental classes, advising, study strategies assistance, and accommodations
Do the ARC services cost anything? There is no additional cost for Viterbo students.
Am I able to access services if I am an off-campus or online Viterbo student? Yes. Please see Online Resources and Services for more information.
Why do students use the ARC? Some of the more common reasons are
i. because students want to strengthen their knowledge in a subject area;
ii. because students want to be supported in their pursuit of a college education;
iii. because the staff are friendly and want to see students succeed;
iv. because the staff can help provide or connect students with the assistance they need.
What do I do if I am a student with a documented disability?

Meet with Jane Eddy to submit your documentation and arrange your accommodations. You can reach Jane at jleddy@viterbo.edu, 608-796-3190 or 608-796-3194.

What if I have a temporary disability? If you are diagnosed with a temporary disability and are in need of extra academic support or need temporary accessible parking see Jane Eddy in Murphy Center 332 or email her at jleddy@viterbo.edu.
TUTORING  
In which classes can I receive tutoring? All Viterbo courses
How is tutoring offered?

i. In small group, supplemental instruction (SI), individual, or drop-in formats
ii. Undergraduate writing tutoring can be scheduled using Genbook or by calling the ARC front desk, 608-796-3190. See Undergraduate Writing Assistance or Writing Assistance – Frequently Asked Questions for more information.
iii. Graduate writing tutoring is offered primarily online. Students should complete the Graduate Writing Assistance form. For questions, email gradwriting@viterbo.edu.

How do I request a tutor? i. Visit the Academic Resource Center and complete a tutoring request form.
ii. Supplemental instruction and drop-in tutoring times are advertised each semester and do not require prior sign up. Visit the tutoring page for more details.
When is tutoring offered? i. Supplemental instruction and drop-in times are announced each semester and offered at a variety of times. See the tutoring page for more details.
ii. Small group tutoring times are arranged based on your indicated availability on the tutoring request form.
iii. Writing tutoring is offered by appointment using Genbook.
Who are the tutors? The ARC uses student tutors and staff tutors. Student tutors have been recommended by the course faculty and have achieved a B or better in the course in which they are tutoring.
How do I become a tutor? Are tutors paid? i. Student tutors will need to have achieved a B or better in any course they wish to tutor, be recommended by faculty, and attend tutor training.
ii. Tutors are paid.
iii. For more information, please contact Jane Eddy, director of the ARC, jleddy@viterbo.edu, 608-796-3190 or 608-796-3194.
TEST PROCTORING  
Who may take a test in the ARC? i. Any Viterbo student may take a test in the ARC with prior approval from their instructor.
ii. Students without a diagnosis are asked to test during test-taking hours and will be seated within the ARC.
iii. Students with a diagnosed disability need to meet with Jane Eddy to arrange the necessary accommodations.
What are the test taking hours? i. Exams will be proctored Monday – Thursday, 7 a.m.- 7 p.m. or Fridays 7 a.m. – 4 p.m.
How do I arrange to take a test in the ARC? Check with your instructor for approval to take your test in the ARC. Once your instructor has sent your exam to the ARC, you may then take the exam during the testing hours.