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Academic Resource Center (ARC)

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Writing Assistance - Frequently Asked Questions

Who may receive writing assistance in the ARC? Writing assistance is available to any enrolled graduate or undergraduate Viterbo student at no charge.

How do I make an appointment? The fastest way to make an appointment for Undergraduate Writing Assisatnce is to book online through Genbook, which can be accessed 24/7.  Students may also stop in to the ARC (Murphy Center 332) or call 608-796-3190. Appointments should be made several days in advance, and at certain times of the year, appointments may be limited due to high demand.

Graduate writing appointments are set-up differently. Please visit the Graduate Writing Assistance page for that procedure.

What happens in a face-to-face tutoring session? Specialists are not the instructor for a course in which the student is writing a paper.  Specialists provide a guided learning experience by: addressing student concerns, assisting in the writing process, and encouraging confidence in future writing

What happens in an online tutoring session? For details, please visit: Online Writing Assistance for Undergraduates.

Can I just email you my paper? Unless students live more than 25 miles away or work full time, all appointments are face-to-face. 

How “finished” does my paper have to be? Writing specialists will work with students at any stage of the writing process: brainstorming a topic, creating an effective thesis statement, organizing thoughts, or polishing a final draft.

Can I have my paper proofread? Specialists do not proofread papers. They model correct writing practices.  Students are encouraged to review the specialists’ comments and implement changes.

How many appointments may I make in one day? Students are limited to one hour per day. Genbook allows 30 minute appointments.  Students may schedule two 30 minute appointments. 

Why is there a limit on the number of appointments in a day or week? The purpose of a writing session is to provide a guided learning experience.  Writing specialists need to be available for as many students as possible.