Emergency Response Plan

emergency response plan emergency plan highlighter

Bomb Threat, Suspicious Package, or Device

  1. If you receive a bomb threat by phone, try to keep the caller on the phone.
    1. If possible, write a note to have someone call 911 from another phone.
    2. Do not hang up. Further instructions may be given.
    3. Remain calm and courteous.
    4. Record and report the Caller ID information provided, the caller’s exact words and the time of the call.
    5. Ask and record the answers to questions:
      1. When will the bomb explode?
      2. Where is it right now?
      3. What type of bomb is it and what does it look like?
      4. What will cause the bomb to explode?
      5. Did you place the bomb and why?
      6. What is your address?
      7. What is your name?
      8. Write the exact wording of threats.
  2. If you receive a bomb threat in written form, call 911 and be prepared to tell police about location of bomb and when it will explode. Do not hang up; further instructions may be given.
  3. Call Campus Safety at 3911 if using a Viterbo phone; 608-796-3911 or 608-780-1582 if using a non-Viterbo phone.
  4. If you see a suspicious package or suspicious device, do not touch it, tamper with it, or move it. Call 911 immediately. Next call Campus Safety at 3911 if using a Viterbo phone; 608-796-3911 or 608-780-1582 if using a non-Viterbo phone.
  5. Evacuate the building using areas and exits that are NOT near the device. When evacuating, leave everything as is. Leave room doors unlocked.
  6. Tips for identifying suspicious packages or devices:
    1. excessive postage, handwritten or poorly typed address
    2. excessive weight
    3. foreign mail, air mail or special deliveries
    4. incorrect titles
    5. no return address  
    6. oily stains or discoloration on package
    7. protruding wires or tinfoil
    8. restrictive markings such as “Confidential” or “Personal”
    9. rigid, lopsided or uneven envelope
    10. visual distractions
    11. excessive tape or string