Instructional and Information Technology

- IIT Help Desk -

Search Knowledge Base or Submit an IIT Help Desk Request
(Submitting a ticket requires a Viterbo login - use email if a parent, alumni, etc).   

Call us:  608-796-3870
Stop in to see us:  Murphy Center Room #301
Email us:  helpdesk@viterbo.edu 
  

Hours:  Mon-Thurs:  8am-9pm
             Friday: 8am-5pm
             Saturday:  CLOSED
             Sunday:  5pm-8pm  

 Knowledge Base / FAQ 

Click on the "Self Help" Button to search for content using tag words. 
Example:  Looking for Microsoft Office?  Type in "Office free" or "office".   

Click on the "New Ticket" Button to submit a trouble ticket to report an issue or ask a question. 
Example:  How do I change my passoword? 
Example:  The Printer in Library 115 isn't working. 
* Please include all information you can pertaining to the question/issue, to ensure we can trouble-shoot and get back to you.   


Try our interactive guides, which cover a wide variety of topics:
     Office 365 – Moodle – VitNet – Course Evals - Ensemble – Starfish – TracDat – Clickers – Presentations & Videos - Savings Documents

Interactive Technology Guides for Students

Interactive Technology Guides for Faculty and Instructors